FAQ

Q: How's the shipping fee?

A: Everything on hocbuy.com is free-shipping, don't worry about the fee.

 

Q: What is the courier?

A: We normally use E-package or EMS to carry the goods to your door.

 

Q: How long would I receive my orders?

A: Roughly 1 month you could get your orders by E-package or EMS from China.

 

Q: If I don't like the products, could I return or refund it?

A: Normally we don't accept any refund or return request since the shipping fee from USA to China is very high(China to USA is pretty low accordingly). But if you really don't like it or it has some obvious defects, then we could offer you a certain refund or coupon instead. We'll try our best to satisfy every customer here.